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Useful information

Trade-in

Last updated: February 2026

Send back the pieces you no longer want and receive credit towards your next order, based on condition rather than age.

How it works

Send us the pieces you no longer want and we will send credit towards your next order. Credit is based on condition rather than age — a ten-year-old wallet in good shape is worth more to us than a new one that has been left in a pocket.

  • Up to 25% of the current retail value in store credit
  • Credit has no expiry date
  • Applied at checkout or issued as a code

What qualifies

Any Veloro piece counts, including pieces bought elsewhere as long as we make the model. We also accept competitor pieces from makers we respect.

  • Full-grain or vegetable-tanned leather pieces
  • Bifold, card holder, keychain, belt and travel models
  • One piece per order, up to three per year

Condition

We grade honestly and in the open: the estimate in your confirmation email is the final offer. We will not downgrade a piece to reduce the credit after it arrives.

  • Grade A — light patina, no structural wear
  • Grade B — visible wear, seams intact
  • Grade C — significant wear; recycling only, no credit

What happens to your pieces

Pieces that cannot be repaired are separated for the offcut programme: linings and small panels are reused in new products, and the remainder is sent to a local studio for further work. We do not shred usable material for convenience.