Shipping policy
Last updated: February 2026
All orders are shipped from the United Arab Emirates by Emirates Post. As each piece is handcrafted to order, please allow 1 to 3 business days of production time before dispatch, on top of the transit time for your zone.
United Arab Emirates
Emirates Post, 1 to 2 working days after dispatch.
- Any order value
- Free
Delivery is free on every order inside the United Arab Emirates, whatever the order value.
Gulf Cooperation Council
Emirates Post, 2 to 4 working days after dispatch.
- Flat rate, any order value
- AED 45
Countries served: Saudi Arabia, Qatar, Kuwait, Oman, Bahrain. Orders above AED 500 ship free.
International
Emirates Post international, 4 to 12 working days after dispatch.
- Europe — 4 to 7 working days
- AED 95
- United Kingdom — 4 to 7 working days
- AED 105
- Rest of world — 7 to 12 working days
- AED 150
Orders above AED 500 ship free to any destination we serve.
Customs fees may apply upon delivery, and any import duty is payable by you. Orders within the UAE are charged VAT at checkout, so nothing further is collected.
A tracking number is emailed as soon as the parcel is scanned. If it has not updated for three working days after dispatch, email us and we will open an enquiry with the carrier.